Returns & Exchanges

At Gym Flooring, we want you to be completely satisfied with your workout space, which is why we offer a 30-day return window for all unused and original-packaged flooring solutions. If your mats or tiles don't meet your expectations, our streamlined process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and photos of the items to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Flooring

  Securely pack the unused tiles or rolls in their original packaging, ensuring all interlocking tabs and surfaces are protected from transit damage.

• 3.
  Ship to Warehouse

  Affix the provided shipping label and drop off the package at an authorized courier location or schedule a freight pickup for heavy bulk orders.

• 4.
  Inspection and Refund

  Once our quality control team verifies the inventory is in resalable condition, we will issue a refund to your original payment method within 5-7 business days.